Please read these terms carefully before using SoleAi's services
Last Updated: January 2025
Welcome to SoleAi. These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
By accessing or using SoleAi's Services, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using our Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of the Services after such changes constitutes acceptance of the modified Terms.
SoleAi provides AI automation solutions, including but not limited to:
The specific features, functionality, and pricing of our Services may vary depending on your selected plan or custom agreement. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time with reasonable notice.
To access certain Services, you may need to create an account. You agree to:
You are solely responsible for your account and any content you submit through our Services. We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.
Pricing: Fees for our Services are specified in your service agreement or on our website. All prices are in New Zealand Dollars (NZD) unless otherwise stated.
Billing: Depending on your plan, you may be billed monthly, annually, or per project. Subscription fees are billed in advance and are non-refundable except as required by New Zealand law.
Payment Methods: We accept payment via credit card, debit card, bank transfer, or other methods as agreed upon. You authorize us to charge your provided payment method for all fees.
Late Payments: If payment is not received by the due date, we reserve the right to suspend access to the Services until payment is made. Late fees may apply as specified in your service agreement.
Price Changes: We may change our pricing with 30 days' notice. Price changes will not affect your current billing cycle but will apply to subsequent renewal periods.
Our Content: All content, features, and functionality of our Services, including text, graphics, logos, software, and design, are owned by SoleAi or our licensors and are protected by New Zealand and international copyright, trademark, and other intellectual property laws.
License Grant: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your business purposes.
Your Content: You retain ownership of any content, data, or information you provide through our Services ("Your Content"). By using our Services, you grant us a license to use, store, and process Your Content solely to provide and improve our Services.
Restrictions: You may not copy, modify, distribute, sell, or lease any part of our Services without our express written permission. You may not reverse engineer or attempt to extract source code from our software.
You agree not to use our Services to:
Violation of this Acceptable Use Policy may result in immediate termination of your access to the Services and potential legal action.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We comply with the New Zealand Privacy Act 2020 and implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
By using our Services, you consent to our collection and use of your data as described in our Privacy Policy.
Service Availability: We strive to provide reliable Services but do not guarantee uninterrupted or error-free operation. We may suspend Services for maintenance, updates, or due to circumstances beyond our control.
Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY NEW ZEALAND LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Results: While we work diligently to deliver quality services, we do not guarantee specific results, ROI, or business outcomes from using our Services. Results may vary based on your business, industry, and implementation.
TO THE MAXIMUM EXTENT PERMITTED BY NEW ZEALAND LAW, SOLEAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING FROM:
Our total liability to you for all claims arising from or related to these Terms or our Services shall not exceed the amount you paid us in the 12 months preceding the claim.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded or limited under New Zealand law.
By You: You may terminate your account at any time by contacting us at [email protected]. Termination does not relieve you of any payment obligations for services already provided.
By Us: We may suspend or terminate your access to our Services immediately, without notice, if you breach these Terms or engage in conduct that we determine, in our sole discretion, is harmful to us, other users, or third parties.
Effect of Termination: Upon termination, your right to use our Services ceases immediately. We may delete your account and content, though we may retain certain data as required by law or for legitimate business purposes.
These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these Terms or our Services shall be subject to the exclusive jurisdiction of the New Zealand courts.
Before initiating any legal proceedings, we encourage you to contact us at [email protected] to attempt to resolve the dispute informally.
Entire Agreement: These Terms, along with our Privacy Policy and any service agreements, constitute the entire agreement between you and SoleAi regarding the Services.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.
If you have any questions or concerns about these Terms of Service, please don't hesitate to contact us.